Use this form if you were the registrant of a domain name registered through us, and you believe it was transferred to another registrar or another person without your permission. Clause 6.5 of our Domain Services Schedule explains how we deal with disputed transfers.
What to do
- Complete the details below.
- Attach the identity documents listed in section 4.
- Email the form and documents to support@saueglobal.com with "Domain transfer dispute" in the subject line.
Once we have checked your details, we will ask the registrar of record to contact the registrar the domain moved to and try to resolve it. We will keep you updated.
1. Domain details
| Item | Your answer |
|---|---|
| Domain name | |
| Date you noticed the transfer | |
| Registrar or person the domain moved to, if known |
2. Registrant at the time of the transfer
| Item | Your answer |
|---|---|
| Registrant name | |
| Organisation name, if the domain was registered to an organisation | |
| Company or charity number, if applicable | |
| Email address on the domain record | |
| Saueglobal account or order number, if known |
3. Your details, if different from the registrant
| Item | Your answer |
|---|---|
| Your name | |
| Your role, and your authority to act for the registrant | |
| Email address | |
| Phone number |
4. Documents to attach
4.1 A copy of photo identification for the registrant, such as a passport or UK driving licence. If you are acting for the registrant, attach photo identification for you as well.
4.2 If the domain was registered to an organisation, its Companies House or Charity Commission record, or another official document showing its name. Please do not send bank statements.
4.3 If you are acting for the registrant, a letter of authority signed by the registrant or, for an organisation, by a director, trustee or partner.
4.4 Any other evidence that helps, such as emails about the transfer or invoices for the domain.
5. What happened
Briefly describe what happened and why you believe the transfer was not authorised.
| Your description |
|---|
6. Declaration
I confirm that the information in this form is true and that I am the registrant of the domain named above, or am authorised to act for the registrant.
| Item | Your answer |
|---|---|
| Name | |
| Signature | |
| Date |
How we use your information
We use the information and documents you send only to verify your identity and resolve the dispute. We may share them with the domain registrars and registry involved. We delete copies of identity documents within 30 days after the dispute is closed and keep a record that we checked them. Our Privacy Notice explains your rights.